FAQ
What is Affirm?
Affirm is a buy now pay later financing option that helps customers pay
over time for the goods and services that they need and want.
Affirm’s mission is to deliver honest financial products that improve
lives. By building a new kind of payment network — one based on trust,
transparency and putting people first — Unlike most credit cards and
other pay-over-time options, we show consumers exactly what they will
pay up front, never increase that amount, and never charge any late or
hidden fees.
Benefits:
● Customers have the choice to pick the payment plan that works
best for them and their budget
● Customers will never owe more than they agree to up front
● There’s no credit impact to apply
● There are no fees, no gotchas, and no surprises
What is required to have an Affirm account?
To sign up for Affirm, the customer must:
● Be 18 years or older
● Provide a valid mobile number and agree to SMS messages
● Provide their full name, email address, date of birth, and the last
4 digits of their social security number
How does Affirm approve borrowers for loans?
Affirm utilizes a proprietary method of approving consumers which
considers the following:
● External data from credit reporting agencies
● Internal data with Affirm, including repayment history and the
number of loans they currently have open
● Transaction info, including the purchase amount
Will paying over time with Affirm impact my credit score?
There is no impact to the customer's credit to create an account and
determine eligibility to pay over time with Affirm. With that said, if the
customer is approved and decides to buy with Affirm, their loan, and
payments may affect their credit score.
Why was I denied financing by Affirm?
Affirm strives to offer all credit-worthy applicants financing with Affirm
but, unfortunately, isn't able to approve every customer every time. If
declined, Affirm will send the customer an email with details about its
decision.
If the customer has questions, they can visit affirm.com/help
or reach out to the Affirm Customer Care Team at (855) 423-3729.